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Avaya Professional Sales Specialist (APSS) Certification

Certification Overview

This certification promises to instill the best techniques of selling products in the people who opt for this certification. It is specially designed to aid the sales specialists to sell Avaya products in a better and more effective manner. It targets the best sales specialists in the market and turns them into the top ones. This is an intermediate level certification and involves concepts which are of normal difficulty. Anyone who has a little experience with selling can make use of this certification to augment his skills and abilities and turn himself into an amazing professional sales specialist.

Who can do this Certification

This certification is meant only for Avaya channel partners and associates. It aims to provide them with technical and advanced skills for selling Avaya products. It gives an overview of the procedure which the sales specialist should opt in order to sell a product. The sales specialist is expected to be polite and good at dealing with customers. This certification will provide these people with a deep insight into the practical life and show them how things work in real life. These people must do this certification if they wish to stand out of the crowd and excel in their field.


This certification will enable the candidates to get highly rewarding jobs as sales specialists. They will be formally entitled to sell Avaya products and will be able to get very good jobs with amazing incomes. Furthermore, the skills which they gain will stay with them forever and will turn them into outstanding sales specialists. People who get this certification tend to get a salary above $40000 a year which is extremely high.

Associated Exam

There are a number of credentials associated with this certification. However, the most significant one is the unified communications credential. The exam associated with it is only one which needs to be cleared if the certification has to be acquired. The name of this test is APSS Unified Communications Online Test. The candidate will only be able to take the test after completing the required courses and assignments.


This certification demands the candidate to have a keen knowledge of dealing with the customers and devising solutions for them. The candidate should know how to sell products to the customers according to their demands. Furthermore, the candidate should have good speaking and communication skills required to deal with the customer. Furthermore, they should also be equipped with good convincing skills which they will need to persuade the customers to buy their product. Overall, they should have a brief knowledge of how the whole process works.

Examination Overview

APSS Unified Communications Online Test - The company has demanded certain topics which will be tested in this exam. These topics required a good amount of consideration by the candidate. Following topics and skills will be tested in the exam.

  1. Recognize customer's need
  2. Devise the best solution
  3. Scanning the market
  4. Present the product
  5. Discuss various strategies
  6. Listing of available support services

These topics have to be dealt in detail. They will check if the candidate knows how to deal with the customer and consider his needs in order to sell the product. In this regard, the candidate will have to demonstrate certain background skills and show some innovation to create the best solution for the customer. The exam will test how the candidate will put all these qualities together in order to solve various problems.

The test will be conducted for a total of 120 minutes. The exam will have multiple choice questions. The number of questions in the exam is subject to change each time and is not fixed. However, the number of questions is good enough to cover all the topics which have been listed above. The candidate should acquire further information regarding the exam from the official website and solve certain sample exams as well.

Validity of Certification

The period for which this certification will remain valid is 1 year. After this period, the certification will expire. Candidates who wish to recertify their certification will have to go through a complete process where he will have to take some exams as well.

Expert Review

This certification is an amazing package consisting of skills, knowledge and great opportunities. The candidates will gain some amazing skills from here which they could use to get better jobs and improve the standard of their work. The need of sales specialists is extremely high all over the world, and this certification will let you fill that gap with the amazing skills you gain.

Jessi Bandler, Technology rulers, Massachusetts, USA

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