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ITIL Service Strategy Certificate

Certification Overview

The ITIL Service Strategy certification program, an express way for ITIL certification expert and an intermediate stream from ITIL is a training program associated with the certification exam will be conveying practical as well as theoretical knowledge on the main practices that are carried out in the industries for managing the service strategies.This is a medium and expert certification in the ITIL certification courses. It will provide you with the dexterity you need to successfully configure ITIL strategies for service for management and meet the requirements of day to day business.

Who can do the certification?

The concepts related to management and in-depth information for the supporting activities are covered throughout the course such as to ensure managers, supervisory staff or team leaders are well equipped with these technologies. Besides these, chief information and technology officers, security managers and service designers may also undertake the course. The course is also ideally suited for IT architects, planners, consultants and audit managers who require the need for proper servicing strategy. Trainers who are involved in any of the on-going management strategies or the ones who require deep in-depth knowledge to service strategy may also undertake the course. Apart from all these, the third category of people who wish to also go for ITIL master certification also need to attain this certification as a prerequisite for the future.


The ITIL Service Strategy certification will be imparting you with the skills to handle service portfolio and strategy management, financial, business relationship and demand management. There is not a single doubt that the employers also value a certified person more than the rest of the crowd. ITIL certification will be sending a strong signal to the recruiter of the advanced knowledge and concepts that you possess, indulging them to provide you with superior services. This certification will in itself be conveying your expertise in the field to the world.

Associated exam

The ITIL Service Strategy certification exam will be taken at the end of the 3rd of the 3 day long and strenuous training course. In order to achieve the feat ofI TIL Service Strategy certification, you need to clear the exam at any cost. For further details about the examination, keep reading.


Basic understanding and knowledge of service management is required prior to this course. Experience of around two to four years in this field implementing the service strategy for the organization is also required as a prerequisite for this course. Apart from these, what candidate also needs is a foundation certificate or an expert certificate prior to this course which must be produced at the time when admission is being done.

Examination overview

The least expected topics in the exam gets the most of the questions in these kinds of certification exams. So, the topics that must be prepared before undergoing the certification exam are listed below:

  1. Overview of service strategy, getting used to the terms and concepts of service strategy, objectives and goals lying ahead for the service strategy and future scope of the same.
  2. Principles involving service strategy, interpretation of the same for effective application and techniques for service strategy, utilizing four P's and deciding the service strategy while analyzing business outcomes.
  3. Processes involving service strategy, interpretation of the same for effective application and techniques for service strategy, purpose and objectives for this and linking it for business purpose.
  4. Governance and interpretation of the same for effective application and techniques for service strategy and analyzing IT governance strategies through government bodies.
  5. Technology consideration and strategy for implementing the service, interpretation of the same for effective application and techniques for service strategy, understanding opportunities and implementation strategies leading to a life cycle approach.

You will be learning the skills about key service and management strategies in the industry, principles for effective service strategies, their processes and financial management and implementing the same strategies to take a life cycle approach and develop new methods and techniques for the same purpose.

The criteria for the exam will be as simple as 8 questions within stipulated 90 minutes time period. 70% or higher marks and you get a certification feat otherwise disqualified instantly.

Validity of certification

ITIL Service Strategy certification will be valid for 3 years time. After this, you either need to go for a recertification of get ready to lose your 'legalized' status. The choice is up to you.

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